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Results for "help desk support"
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Network Architecture, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development
Status: Free TrialSkills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
Status: PreviewCoursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
Status: PreviewCoursera Instructor Network
Skills you'll gain: Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering, Help Desk Support, Network Support, IT Automation, Product Support, Data Ethics, Artificial Intelligence, Automation
What brings you to Coursera today?
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
Status: Free TrialSkills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
Status: Free TrialJohns Hopkins University
Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Help Desk Support, Technical Support, Customer Support
Status: Free TrialSkills you'll gain: Peripheral Devices, Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Network Troubleshooting, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cloud Infrastructure, Desktop Support, Cloud Platforms, Cybersecurity, Cloud Computing, Professional Networking, Data Storage Technologies, Information Technology, Artificial Intelligence, Customer Service
Status: NewStatus: Free TrialSkills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, System Monitoring, Network Administration, General Networking, Software Installation, Network Protocols
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Technical Support, Web Applications, Information Technology, Customer Service, Software Development
In summary, here are 10 of our most popular help desk support courses
- Google IT Support:Â Google
- Technical Support Fundamentals:Â Google
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- Microsoft IT Support Specialist:Â Microsoft
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- GenAI for Computer Support Specialists (IT Support):Â Coursera Instructor Network
- Microsoft Cloud Support Associate:Â Microsoft
- Troubleshooting and Debugging Techniques:Â Google
- Healthcare IT Support:Â Johns Hopkins University
- IBM IT Support:Â IBM
