Skills you'll gain: Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, System Configuration, Technical Support and Services, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Computer Networking, System Implementation, Data Security

Skills you'll gain: Endpoint Security, Mobile Security, Cloud Security, Application Security, Malware Protection, Information Systems Security, Virtual Machines, Virtualization, Data Security, Firewall, Intrusion Detection and Prevention, Security Awareness, Containerization, User Provisioning

Skills you'll gain: User Interface (UI) Design, Graphical Tools, Python Programming, Visualization (Computer Graphics), Computer Graphics

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Linux Administration, System Monitoring, Linux, Performance Tuning, File Management, System Configuration, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, OS Process Management

Skills you'll gain: Email Security, Cloud Security, Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Incident Management, Vulnerability Management, Risk Management Framework, Malware Protection, Threat Management, Security Management, Application Security, Cloud Computing, Cybersecurity, Cyber Attacks, Disaster Recovery, Vulnerability Assessments, Cyber Threat Intelligence, Network Security, Risk Management

Skills you'll gain: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Version Control, Open Source Technology

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics

Skills you'll gain: Cultural Responsiveness, Community Outreach, Educational Materials, Intercultural Competence, Relationship Building, Active Listening, Cultural Diversity, Digital Transformation, Disabilities, Workforce Development, Community Development, Cultural Sensitivity, Trustworthiness, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Professionalism, Needs Assessment, Digital Communications, Computer Security Awareness Training, Planning

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Web Content Accessibility Guidelines, Diversity Awareness, Disabilities, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Education and Training, Visual Impairment Education, End User Training and Support, Microsoft Windows, Productivity