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    Results for "service management"

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      The Business of Health Care

      Skills you'll gain: People Management, Financial Reporting, Financial Statements, Operations Management, Health Disparities, Income Statement, Employee Performance Management, Financial Analysis, Leadership and Management, Health Systems, Health Equity, Health Care Administration, Innovation, Process Improvement and Optimization, Decision Making, Organizational Structure, Performance Improvement, Health Care Procedure and Regulation, Health Care, Insurance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Construction Management Fundamentals

      Skills you'll gain: Construction Management, Project Controls, Construction, Project Schedules, Energy and Utilities, Project Risk Management, Cost Estimation, Construction Engineering, Cost Management, Change Control, Contract Management, Engineering Management, Project Management, Architecture and Construction, Timelines, Scheduling, Facility Management, Project Documentation, Leadership Development, Team Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      84 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      ServiceNow Basics: IT Automation & AI-Powered Workflows

      Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Introduction to Hospitality Management in the 21st Century

      Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management

      Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      275 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Management, Clustering, and Lifecycle Management

      Skills you'll gain: Virtual Machines, VMware ESX Servers, Virtualization, Capacity Management, Patch Management, Configuration Management, System Monitoring, Data Storage Technologies, Data Migration, Disaster Recovery

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Managing Hybrid Storage, File Services and Network

      Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Microsoft Windows, Hybrid Cloud Computing, Data Storage Technologies, Network Administration, Cloud Storage, Wide Area Networks, File Management, File Systems, TCP/IP, System Configuration

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Configuration Management and the Cloud

      Skills you'll gain: Cloud Services, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Configuration Management, CI/CD, Cloud Computing, Docker (Software), Containerization, Kubernetes, Load Balancing, System Monitoring, Scalability, Cloud Storage, DevOps, Automation, Infrastructure Architecture, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Managing Hybrid Infrastructure and Virtualized Environments

      Skills you'll gain: Virtual Machines, Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Server Administration, Microsoft Azure, Windows PowerShell, Active Directory, Remote Access Systems, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Managing Employee Performance

      Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, People Management, Human Resources Management and Planning, Goal Setting, Communication, Culture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      ​​Church Administration: Human Resources

      Skills you'll gain: Compensation Analysis, Meeting Facilitation, Performance Appraisal, Staff Management, Safety Training, Strategic Leadership, Prioritization, Human Resources, Performance Management, Human Resources Management and Planning, Recruitment, Time Management, Organizational Strategy, Human Resource Management, Organizational Skills, Strategic Planning, Leadership and Management, Business Metrics, Leadership, Performance Review

      4.9
      Rating, 4.9 out of 5 stars
      ·
      33 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular service management courses

    • The Business of Health Care: University of Pennsylvania
    • Construction Management Fundamentals: University of Maryland, College Park
    • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network
    • Introduction to Hospitality Management in the 21st Century : Starweaver
    • Project Management: University of Colorado Boulder
    • Introduction to Customer Service: CVS Health
    • Advanced Management, Clustering, and Lifecycle Management: Packt
    • Managing Hybrid Storage, File Services and Network: Packt
    • Configuration Management and the Cloud: Google
    • Managing Hybrid Infrastructure and Virtualized Environments: Packt

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