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Results for "customer success management"
- Status: Preview
University of Michigan
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Conscientiousness, Self-Awareness, Goal Setting, Self-Motivation, Resilience, Persistence, Positivity, Planning, Relationship Building
- Status: Free Trial
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, E-Commerce
Coursera Project Network
Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Data Analysis, PySpark, Data Processing, Data Cleansing, Data Transformation, Apache Spark, Data-Driven Decision-Making, Decision Tree Learning, Predictive Modeling, Predictive Analytics, Applied Machine Learning, Application Deployment, Machine Learning
- Status: Preview
IESE Business School
Skills you'll gain: Operational Efficiency, Operations Management, Operational Performance Management, Business Operations, Service Improvement, Service Management, Service Design, Process Analysis, Business Workflow Analysis, Capacity Management, Problem Management, Business Priorities, Product Assortment, Customer experience strategy (CX), Decision Making
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Business Writing, Time Management, Negotiation, Leadership and Management, Problem Solving, Prioritization, Project Management, Business Planning, Entrepreneurship, Finance, Communication, Business Strategy, Business Analysis, Critical Thinking, Presentations
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis
- Status: Free Trial
Skills you'll gain: Product Design, Interviewing Skills, Product Management, Storytelling, User Story, Product Development, Estimation, Technical Product Management, Analysis, Portfolio Management, Product Strategy, Presentations, Data Analysis, Complex Problem Solving
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, Generative AI Agents, Predictive Modeling
- Status: Free Trial
IESE Business School
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Brand Management, Brand Marketing, Marketing Management, Product Marketing, Marketing Planning, Go To Market Strategy, Marketing Channel, Target Market, Customer Analysis, Communication Strategies, Consumer Behaviour, Value Propositions
- Status: Preview
IE Business School
Skills you'll gain: Market Opportunities, Market Analysis, Market Research, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Strategic Thinking, Business Strategy, Analysis, Business Analysis
Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
In summary, here are 10 of our most popular customer success management courses
- The Science of Success: What Researchers Know that You Should Know: University of Michigan
- Customer Understanding and Digital Marketing Channels: Unilever
- Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
- How to Build an Effective Service Company: IESE Business School
- Career Success Project: University of California, Irvine
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- Product Manager's Interview Playbook: Strategies for Success: Board Infinity
- Retail Marketing Strategy: University of Pennsylvania
- Driving Customer Equity with AI: Emory University
- Marketing: Customer Needs and Wants: IESE Business School