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Results for "service management"
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Management, Financial Reporting, Financial Statements, Operations Management, Health Disparities, Income Statement, Employee Performance Management, Financial Analysis, Leadership and Management, Health Systems, Health Equity, Health Care Administration, Innovation, Process Improvement and Optimization, Decision Making, Organizational Structure, Performance Improvement, Health Care Procedure and Regulation, Health Care, Insurance
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction, Project Schedules, Energy and Utilities, Project Risk Management, Cost Estimation, Construction Engineering, Cost Management, Change Control, Contract Management, Engineering Management, Project Management, Architecture and Construction, Timelines, Scheduling, Facility Management, Project Documentation, Leadership Development, Team Building
- Status: Free Trial
Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Customer experience strategy (CX), Customer Service, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: NewStatus: Free Trial
Skills you'll gain: Linux, Linux Administration, File Systems, User Accounts, Systems Administration, File Management, Performance Tuning, System Configuration, Security Controls
- Status: NewStatus: Free Trial
Skills you'll gain: Virtual Machines, VMware ESX Servers, Virtualization, Capacity Management, Patch Management, Configuration Management, System Monitoring, Data Storage Technologies, Data Migration, Disaster Recovery
- Status: Free Trial
Skills you'll gain: Cloud Services, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Configuration Management, CI/CD, Cloud Computing, Docker (Software), Containerization, Kubernetes, Load Balancing, System Monitoring, Scalability, Cloud Storage, DevOps, Automation, Infrastructure Architecture, Debugging
- Status: NewStatus: Free Trial
Skills you'll gain: Virtual Machines, Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Server Administration, Microsoft Azure, Windows PowerShell, Active Directory, Remote Access Systems, Automation
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, People Management, Human Resources Management and Planning, Goal Setting, Communication, Culture
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
- The Business of Health Care: University of Pennsylvania
- ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network
- Construction Management Fundamentals: University of Maryland, College Park
- Introduction to Hospitality Management in the 21st Century : Starweaver
- Project Management: University of Colorado Boulder
- Introduction to Customer Service: CVS Health
- Linux Foundation Certified System Administrator (LFCS): Unit 2: Pearson
- Advanced Management, Clustering, and Lifecycle Management: Packt
- Configuration Management and the Cloud: Google